company infor

Leadership Team

John Walker, CEO

John Walker

President & Chief Executive Officer

John Walker joined Tickets.com in May of 2010 as President and Chief Executive Officer.  In this role Mr. Walker is responsible for the execution of the company's overall direction and strategic plan, including global technology development, sales and marketing, and the overall operation of the business.

 

Mr. Walker has over 20 years of professional sports franchise and collegiate athletic ticketing and business development experience; including an extensive background in strategic planning and ticketing operations. Previous to Tickets.com, Mr. Walker served as Senior Vice President of Business Development for the NBA's Phoenix Suns and US Airways Center. Responsibilities included all aspects of ticketing and sales operations, customer service, customer relationship management (CRM), digital media, and new business initiatives. Prior to joining the Suns, Mr. Walker was Director of Revenue Operations for the Kansas City Royals.

 

Mr. Walker started his career in various ticket operations positions with the University of Oklahoma, the University of Pittsburgh and West Virginia University. Mr. Walker received his BS in Sports Management from West Virginia University and earned his MS in Sports Management from the University of Oklahoma.

 

Joe Choti, CIO

Joe Choti

Chief Technology Officer

Joe Choti joined Tickets.com in October of 2010 as Chief Technology Officer.  In this role Mr. Choti is responsible for the strategy, development, execution and implementation of Tickets.com software products and related infrastructure. Mr. Choti provides both strategic direction and executive leadership.  He is a member of the executive team reporting to the President and CEO.

Mr. Choti also holds the Chief Technology Officer position for MLB Advanced Media (MLBAM) since 2001.  Mr. Choti joined MLBAM from Screaming Media, Inc. where he served as CTO. He has held the CTO title and senior project management positions for several major information service and development companies.   Mr. Choti received his BS in Computer Science from Wesleyan University.

 

Derek Palmer, CCO

Derek Palmer

Managing Director, Executive Vice President, International

In his role, Mr. Palmer is the fueling force behind Tickets.com's international development and strategy. A 17-year ticketing veteran, Mr. Palmer was involved in the consolidation of the various ticketing organizations prior to the acquisition by MLB Advanced Media and was instrumental in the deployment efforts of both the ProVenueElite and ProVenue® ticketing systems. Over the course of his tenure with Tickets.com, he has also experienced nearly every facet of the company's operation, including client support, training and installations, technical service, consumer services, professional services and strategic operations.

Setting internal record history with new client integrations, Mr. Palmer has perfected this set-up process by aligning the right internal resources and developing the appropriate execution teams launching clients such as San Francisco Giants, Washington Nationals, Seattle Theatre Group, and The Wolf Trap Foundation for the Performing Arts.

Additionally, Mr. Palmer has major event experience working as ticketing manager for the 2000 Olympic Games in Sydney, Australia and a call center trainer for the 1996 Olympics in Atlanta, GA. He earned a Bachelor of Arts in English Literature from George Mason University.

 

Senior Vice President, Product Management & Strategy

John Rizzi

Senior Vice President, Client Services

John joined Tickets.com in 2008 and is responsible for managing Tickets.com's portfolio of products and projects by aligning business and product strategy.  His product teams document requirements and ensure product launch readiness. He is a member of the executive team reporting directly to the CEO.

John has been working with technology for more than twenty years and prior to joining Tickets.com, he was Vice President of IT Infrastructure for Ameriquest and Citi Residential Lending where he ran the data center, network and systems infrastructure, operations and help desk teams.

John earned a Bachelor of Science in Computer Information Systems from Cal Poly Pomona.

 
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