President & Chief Executive Officer
John Walker joined Tickets.com in May of 2010 as President and Chief Executive Officer. In this role Mr. Walker is responsible for the execution of the company's overall direction and strategic plan, including global technology development, sales and marketing, and the overall operation of the business.
Mr. Walker has over 20 years of professional sports franchise and collegiate athletic ticketing and business development experience; including an extensive background in strategic planning and ticketing operations. Previous to Tickets.com, Mr. Walker served as Senior Vice President of Business Development for the NBA's Phoenix Suns and US Airways Center. Responsibilities included all aspects of ticketing and sales operations, customer service, customer relationship management (CRM), digital media, and new business initiatives. Prior to joining the Suns, Mr. Walker was Director of Revenue Operations for the Kansas City Royals.
Mr. Walker started his career in various ticket operations positions with the University of Oklahoma, the University of Pittsburgh and West Virginia University. Mr. Walker received his BS in Sports Management from West Virginia University and earned his MS in Sports Management from the University of Oklahoma.
Chief Technology Officer
Joe Choti joined Tickets.com in October of 2010 as Chief Technology Officer. In this role Mr. Choti is responsible for the strategy, development, execution and implementation of Tickets.com software products and related infrastructure. Mr. Choti provides both strategic direction and executive leadership. He is a member of the executive team reporting to the President and CEO.
Managing Director, Executive Vice President, International
In his role, Mr. Palmer is the fueling force behind Tickets.com's international development and strategy. A 17-year ticketing veteran, Mr. Palmer was involved in the consolidation of the various ticketing organizations prior to the acquisition by MLB Advanced Media and was instrumental in the deployment efforts of both the ProVenueElite and ProVenue® ticketing systems. Over the course of his tenure with Tickets.com, he has also experienced nearly every facet of the company's operation, including client support, training and installations, technical service, consumer services, professional services and strategic operations.
Senior Vice President, Client Services
John joined Tickets.com in 2008 and is responsible for managing Tickets.com's portfolio of products and projects by aligning business and product strategy. His product teams document requirements and ensure product launch readiness. He is a member of the executive team reporting directly to the CEO.